Thank you for visiting website (“Website”) / mobile application or any other service application (“App”) of Atomberg Technologies Private Limited (“Atomberg”, “we”, “us” or “our”). Atomberg understands the importance to maintain the privacy of our customers, and we therefore are very cautious about how we collect, use, disclose, transfer and store your information. This Policy applies to any device, website, applications, software or services (collectively our “Services”) offered by Atomberg. This Privacy Policy applies to all employees, users, customers, contractors, partners, consumers, influencers, and vendors etc (collectively referred to as “you” or “your”) regardless of whether they use a mobile phone, tablet, TV, computer or any other device to access our Services. By accessing or using the Website / App, or by otherwise giving us your information, you confirm that you have the capacity to enter into a legally binding contract under the Indian Contract Act, 1872, and have read, understood, and agree with the privacy practices described in this document (“Privacy Policy”) and the collection, storage, processing, use, sharing, disclosure, or transfer of your personal information in accordance with the Privacy Policy and you hereby specifically provide your consent to the collection, use, storage, processing, sharing, transfer and disclosure of your personal information in accordance with it, and agree to execute such other documents required in this regard (including through electronic means). You may withdraw your consent at any time in the manner provided below. If you do not agree with the terms of this Privacy Policy, please do not access the Website / App. This policy describes the manner in which Atomberg, owner and operator of the Website / App collects, uses, discloses, or otherwise processes your information when you visit the Website / App. We reserve the right to change, modify, add or delete portions of this Privacy Policy, at our sole discretion, at any time. While the Company will periodically inform you of this Privacy Policy or any material changes to this Privacy Policy that the Company makes, via email, you are responsible to check this page regularly to make note of any changes. Your continued use of the Website / App means that you accept and agree to the changes in the Privacy Policy. If you are accessing or using our Website / App from an overseas location, you do so at your own risk and shall be solely liable for compliance with any applicable local laws.
We strive to collect Personal Information that is adequate, relevant, and limited to achieve the purpose(s) for which it was collected. If you are a user visiting our Website / App, you understand that certain personal information in the nature of name, email address, phone number, residential address, designation, location, etc. may be collected from you. The Website / App may use cookie and tracking technology (recording information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, stream patterns, and dates and times that the Website / App is accessed) depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Website / App, and understanding how visitors use the Website / App. Cookies can also help customize the Website / App. We may also collect personal information that you provide to us on our Website / App., register with us, post feedback, participate in any online survey, interact with us on social media, fill out any contact forms for us to assist you on the request raised by you, provided to us directly such as through business interactions with you or when you visit one of our locations or App. For example, if you visit our office premises, we may ask that you provide us your first and last name, business association, and email address in order to identify you as a visitor. We also may collect other information about you, your device, or your use of the Services in ways that we describe to you at the point of collection or otherwise with your consent which is taken at the time you start using our Services. While providing services and features, we may collect web surfing data such as your IP address, web pages on the Site that you visited, time and date. We use different types of technologies to collect this information, including cookies and single-pixel GIFs. If your browser is configured to accept cookies, these cookies will be used to recognise your computer when you revisit the site to provide you with a superior user experience. However, if you wish, you can configure your browser to block cookies. By doing so, you may not be able to use certain features on the Website / App or take full advantage of all offerings and advertising and it may affect your ability to use some Services.
The data stored on the cloud will be primarily accessed by Atomberg’s engineering and data teams. You should be aware that some of the Personal Information that may have been shared on third-party websites may continue to be available as we do not have control over these websites. The manner in which your information is collected, received, stored, processed, disclosed, transferred, dealt with and handled by such third-party site(s) is governed by the terms and conditions and privacy policy of the respective third-party site(s). We hereby expressly disclaim all liabilities with respect to the way the third- party site collects and/or uses your information. We will not disclose your information to third parties for their own independent marketing or business purposes without your consent. Your Personal Information may also appear in online searches. You should only share Personal Information with people that you trust because they will be able to save it or re-share it with others, including when they sync the Personal Information to a device. We may disclose your information to the following entities:
We use the Information we collect to make the Website / App more effective. We may also use your Personal Information for the following purposes:
Atomberg makes significant efforts to protect against the loss, misuse, and alteration of the collected information. These measures may include the use of secure server technology. We ensure that only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Information. Further, various security strategies are provided to effectively ensure data security of user and device. We comply with the IS/ISO/IEC 27001 standard on “Information Technology – Security Techniques – Information Security Management System – Requirements” as required under applicable law. In order to protect your Personal Information in line with the applicable data privacy laws and other regulations applicable in India, we have implemented appropriate technical and organizational measures. Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your data transmitted through the Website / App. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access. You agree that the security measures adopted by us are reasonable to protect your Information. We disclaim any liability as a result of any breach of security or unintended loss or disclosure of your Personal Information. Additionally, you acknowledge that, while we strive to implement the best possible data protection practices, no system or method of transmission can be 100% secure, and there may be inherent risks in sharing your Personal Information online. Therefore, we recommend that you take precautions, such as using strong passwords and securing your personal devices, to further protect your data
We take reasonable steps to ensure that we retain information about you only for so long as is necessary for the purpose for which it was collected, or as required under any contract or permitted by applicable law Once the purpose has been fulfilled, your Personal Information collected by us will be deleted or anonymised in a secure manner, unless retention is required for legal, regulatory, or contractual purposes.
At any time, you may give, modify or completely withdraw your consent to us for collecting and processing your Personal Information. You may withdraw, modify or limit your consent at any time by going on ‘Settings’ on the Website / App and click on ‘Delete Account’ option or by sending a request letter for deletion of account on emailsupport@atomberg.com. This will delete all your personal data and anonymize your device-related data. We may, however, reserve the right to retain and store your Personal Information for our business purposes, whether such Personal Information has been deleted or not, to the extent permitted by law. Please note that your withdrawal of consent may result in us not being able to provide you with the services or terminate any existing relationship that we may have with you. We will inform you of any such consequences and make reasonable efforts to assist in the transition if applicable.
You may review, the information that you have provided to us, at any point by writing to us at app@atomberg.com using the email ID registered with the App. On verifying the email address, we will send you the current snapshot of the data related to you and your products that’s available with us.
BY USING OUR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND OUR TERMS OF USER AGREEMENT.
If you have any queries about our practices or this Privacy Policy, please contact us as follows: Atomberg Technologies Private Limited Name of the Grievance Officer: Mr. Oswin Dsilva 3rd Floor, Tower B, 247 Embassy Park, LBS Marg, Vikhroli West, Mumbai, Maharashtra, India, 400083 Contact no: 844 844 9442 Email: support@atomberg.com In the event you have any grievances relating to the Privacy Policy, please inform the Company within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email to Mr. Oswin Dsilva at the above address.
You agree and undertake to indemnify us in any suit or dispute by any third party arising out of disclosure of information by you to third parties either through our Website/App or otherwise and your use and access of websites, applications and resources of third parties. Each clause of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other clauses herein, except where otherwise expressly indicated or indicated by the context of the Privacy Policy. The decision or declaration that one or more clauses are null, and void shall have no effect on remaining clauses of this Privacy Policy. Atomberg shall not be liable for any consequential, incidental, special, indirect, exemplary or punitive damages, or damages for any loss of profits, revenue or business, regardless of the nature of the claim. This Privacy Policy shall be governed by the laws of India as applicable between residents of India without regard to any principles of conflict of laws. Any and all disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below: By Email: support@atomberg.com By Phone: 8448449442 Privacy Policy | Atomberg We reserve the right to make changes to this policy. Any changes to this policy will be posted.
This Privacy Policy is issued by Atomberg Technologies Private Limited ("Company", "we", "us", "our") and governs the collection, use, disclosure, and protection of personal information through the NOVA App ("App"), effective as of November 03, 2025. By accessing or using the App, including its features for claim processing, Spin-the-Wheel programs, surveys, quizzes, KYC verification, and retailer tools, you explicitly consent to the practices described herein, in full compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian laws; continued use constitutes binding acceptance, and disagreement requires immediate cessation of App usage. The Company collects personal information directly from you or automatically during App interactions, encompassing your name, hashed Aadhaar number, encrypted PAN and bank/UPI details, phone number, email address, date of birth, KYC documents such as invoices, warranty cards, and fan images with barcodes or logos, location data including latitude-longitude coordinates, pin codes, and geo-status with your explicit consent (mandatory for antifraud and claims), device identifiers like encrypted IMEI (with consent), IP addresses, network types flagged for VPN or proxy usage, usage logs covering spins, points accumulation, redemptions, survey responses, claim histories, verification call timestamps and outcomes, fraud indicators such as image hashes for tampering detection, claim or redemption spikes, and hashed customer details, along with automatically gathered session data, login timestamps, and engagement metrics. Such information is processed solely for legitimate purposes, including validating and approving claims or redemptions, enabling Spin-the-Wheel point earnings and voucher issuances via in-app third-party microsites, conducting fraud prevention through blacklisting, geo-restrictions, spike monitoring, and tampering checks, performing verification calls and KYC assistance per scripted protocols, generating analytics for App improvements and performance metrics, delivering targeted marketing communications with opt-out options, ensuring regulatory compliance including audits and DPDP obligations, and utilizing submissions for intellectual property purposes such as marketing without additional compensation or consent. Your information may be disclosed internally to authorized Company personnel for sales, audits, and program management, or to trusted service providers like Botree Software International Private Limited for operational support, third-party microsites for redemptions, cloud storage vendors under encryption protocols, Area Sales Executives or Managers for escalations, voucher issuers, and legally mandated entities such as government authorities or courts in Mumbai with exclusive jurisdiction; aggregated or anonymized data may be used for analytics, but personal data is never sold, and disclosures occur only as necessary with safeguards. We implement robust security measures, including hashing for Aadhaar, encryption for PAN, bank details, IMEI, and sensitive files, strict access controls, regular audits, and consent-based location or device data collection, while retaining data only as required for operational, legal, or compliance needs—such as seven years for claims—with prompt deletion upon request or account closure subject to legal holds, and notification of breaches to you and authorities within 72 hours where mandated. Under the DPDP Act, you retain rights to access, correct, erase, or port your data, withdraw consent (potentially limiting App functionality like claims or spins), designate a nominee for data access, and lodge grievances, exercisable via in-App requests or email to our Data Protection Officer; cookies and tracking are limited to essential functionality and anonymized analytics with no unauthorized third-party sharing. The App is not intended for individuals under 18 years, and we do not knowingly collect their data; any international data transfers remain within secure Indian-processed frameworks or equivalent protections. Links to third-party sites or microsites are governed by their policies, for which we assume no responsibility. We reserve the right to amend this Policy at any time, with updates notified via in-App alerts or email, effective upon posting, and your continued use signifying acceptance. For inquiries, contact our Data Protection Officer at dpo@atomberg.com or general support at contact@atomberg.com, addressed to Atomberg Technologies Pvt. Ltd., Mumbai, India. While we employ industry-standard safeguards, no system is infallible against breaches, and we disclaim liability for unauthorized access beyond our control; all disputes shall be resolved exclusively in Mumbai courts under Indian law, with Company decisions final and binding.
Last Updated: [10-1-2024] These Terms and Conditions ("Agreement") govern your participation in the Loyalty Program of Atomberg ("Program"). By accessing or using the Program, you (the "User," "Influencer," "Participant," "you," or "your") expressly agree to comply with and be bound by these Terms and Conditions ("T&Cs"). If you do not agree with any part of these T&Cs, you must immediately cease using the Program and uninstall the App.
Acceptance of Terms : By participating in the Loyalty Program of Atomberg, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these T&Cs, you must immediately discontinue your participation in the Program.
NOVA Spin-the-Wheel Program (Points-Based Redemption)
This policy outlines the rules and regulations for the voluntary NOVA Spin-the-Wheel Program (hereinafter "Program"), a points-based redemption feature within the NOVA App ("App"). By participating, retailers ("Users" or "Participants") agree to these terms.
The Spin-the-Wheel is a gamified feature in the NOVA App allowing registered retailers to earn and accumulate points through non-monetary actions (e.g., surveys, quizzes). Points can be redeemed exclusively for vouchers via a third-party microsite, accessible only through the App. No cash or monetary prizes are offered.
For queries: contact@atomberg.com
Governed by Indian laws.
By spinning the wheel, you accept these terms.
The Company’s decisions are final and binding.
Effective: 01/01/2025 | Atomberg Technologies Private Limited
End of Document Refer to respective policies for updates. Company reserves all rights.